Our Rocket Commitment to Safer Play

Who Can Play With Us

We at CasinoRocket only welcome players who are at least 18 years old, or who have reached the legal age for online gaming in their country of residence, whichever is higher. Age verification is a mandatory part of our account approval process, and we may request identity documents at any stage to confirm that every player on our platform meets this requirement. If we discover that an underage person has accessed an account, we will immediately suspend it and take appropriate action.

Our Casino Rocket registration form also checks a player's country of residence against our list of restricted territories. If you reside in a jurisdiction where online real-money gaming is not permitted under our licensing terms, we are unable to offer you deposits or gameplay, and we ask that you respect these regional restrictions for your own protection and ours. Getting started is easy with the quick Rocket login process, which includes the age and residency checks described above.

Tools We Offer to Keep You in Control

We've designed our Rocket account settings to give you full visibility and control over your own play. You can adjust the following options at any time through your account dashboard or by contacting our support team directly:

• Deposit limits - set daily, weekly, or monthly caps on how much you add to your account
• Loss limits - restrict the maximum amount you're willing to lose over a chosen period
• Wagering limits - control how much you stake across a given timeframe
• Session reminders - receive automatic pop-up notifications about how long you've been playing
• Time-out periods - temporarily freeze your account for a set number of days or weeks
• Self-exclusion - close your account for an extended period, or permanently, if you feel it's the right step

At Casino Rocket, we process every limit request as quickly as possible, though please note that increasing a limit typically involves a short cooling-off period, while decreasing a limit takes effect immediately. This approach reflects our genuine commitment to responsible play rather than short-term convenience.

Requesting a Time-Out or Self-Exclusion

1. Log in to your Casino Rocket account
2. Navigate to the account or profile settings section
3. Select the responsible gaming or self-exclusion option
4. Choose your preferred duration - from a short break to permanent closure
5. Confirm your request, or contact our support team for assistance
6. Receive email confirmation once your request has been processed

Once a self-exclusion period is active, we at CasinoRocket will not send you marketing emails, promotional offers, or bonus notifications, and you will be unable to reopen your account until the period you selected has fully expired.

Recognising the Signs of Risky Play

We want every player at Rocket to stay aware of their own habits. Gambling can become a problem when it starts to interfere with daily life, finances, relationships, or wellbeing. Some warning signs to watch for include:

• Spending more money or time than originally planned
• Chasing losses with larger bets to try to win back money
• Borrowing money or using funds meant for essentials to keep playing
• Feeling anxious, irritable, or preoccupied with gambling when not playing
• Hiding gaming activity from family members or friends
• Neglecting work, studies, or personal relationships because of play

If any of these signs sound familiar, we encourage you to use the limit-setting tools described above, reach out to our support team, or speak with one of the independent organisations listed below. Recognising the issue early is often the most effective way to regain control.

Independent Support Organisations

Our Casino Rocket team believes that professional, independent help is an essential part of responsible gaming. We recommend the following organisations, which offer free and confidential support:

We at CasinoRocket do not operate these organisations, but we actively support their mission and encourage every player who feels they may need extra help to contact them directly. Reaching out is a sign of strength, not weakness, and these services exist precisely to help.

Protecting Vulnerable Players

At Casino Rocket, we monitor account activity for patterns that may indicate a player is struggling, such as rapidly increasing deposits, frequent limit changes, or unusually long sessions. When our team identifies such patterns, we may reach out directly to check on the player's wellbeing, offer relevant tools, or suggest a temporary break.

We also remind players from Sweden that, in line with regulatory requirements, Rocket bonus offers, VIP rewards, comp point exchanges, and the Bonus Shop are not available on their accounts. This measure reflects our respect for local responsible gaming regulations, even where it means limiting certain promotional features.

Family and Third-Party Protection

We ask every player to keep their Casino Rocket login details private and never share account access with another person, including family members or minors. We also recommend installing parental control software on any shared device to prevent underage access to gambling websites. Popular filtering tools include Net Nanny, CyberSitter, and similar family-safety applications, which can block access to gambling sites entirely.